Describe the tank and its location
Include the approximate tank size, location and any known access restrictions. Photographs and the latest inspection findings can help explain the installation without relying on a lengthy description.
Explain why the work is needed
Your enquiry may follow an assessment, an inspection or a specific concern. Share that background, together with any previous cleaning records, so the proposed work addresses the reason for the enquiry.
Discuss the building’s operation
Tell us about occupancy, critical water uses and any restrictions on isolation. Planning cleaning work means considering how access and water supply arrangements affect the building.
Agree what is included
Ask about the cleaning and disinfection scope, documentation and any verification sampling. Keep these details in the agreed scope so everyone understands what the visit is intended to cover.